Hi my name is Sharon Roberts . I've been using The Young Group to help me with my insurance for my children . They helped me get affordable insurance. They care about their people . They listen to my concerns, they answer all my questions. They call back when I call. They help call Blue Cross Blue Shield when I go there and have no clue what to do . They are the best and wouldn't change them for anything. They make me have peace of mind .
Sharon Roberts March 11, 2016
My husband and I have had our auto and home insurance coverage with The Young Group of Fuquay for several years. We have always found all of the people we contacted to be polite, caring, knowledgeable and efficient. But a recent visit with their representative, Kathleen Honeycutt, brought tears to my eyes."
"I was, at that time, about to turn 65, which meant Medicare. I was overwhelmed by all the "stuff" that I had to learn. I was getting bombarded with information from different insurance companies promising the best for me. Should I go straight to Medicare; should I get an Advantage Plan; should I get a Supplemental Plan, what about a Prescription Plan? I have to admit I was extremely frustrated to the point of tears. I had no idea where to turn until a friend suggested the Young Group of Fuquay. Even having been a customer for years I had no idea they helped with Medicare education since I hadn’t needed this information before.
To make a long story short, I met with Kathleen several times (she even offered to come to my home) and called her whenever I needed further explanation or had questions, until I actually understood the different plans and was able to make an educated decision as to what was best for me. Kathleen is not allowed to tell you what to do or make a decision for you, but you will get the education you need to do that for yourself. At this point I cried again, this time tears of joy that it was over!
Not so! I had trouble with one of my medications that was supposed to be covered by Medicare. I spoke with someone at Medicare, my pharmacist, and the insurance company I chose and even though they all agreed that it was covered, neither could tell me what to do to get it covered. Tears again! The medication is expensive and supposed to be covered. I don’t know why, but I called Kathleen even though she has nothing to do with my meds. Instead of telling me this, she assured me that she would look into it. That same afternoon I received a call from her telling me where to go and who to talk to. WOW!! Problem solved. I now get that medication covered by Medicare. Guess what, more tears!
Would I recommend The Young Group of Fuquay to my family and friends, YOU BET!! In fact I already have!!
Brenda Rose February 28, 2016
Kathleen & Laura, Thank you both for all your help with the insurance for my clients commercial building. I really do appreciate all your hard work. I am always impressed with the help I receive from Sonya and now I look like a real estate hero thanks to both of you!
Beth February 28, 2016
The Young Group of Fuquay has done an excellent job handling my family's insurance. From impeccable customer service to saving me hundreds from my previous provider (including rewarding us for our "clean" record every year with a reduction in price!)--we are so glad we made the switch! Thanks TYGOF!
Emily Catchings February 28, 2016
The Young Group of Fuquay handles all my business needs. When I need my certificates of liability and workers comp insurance sent Linda is on top of it. Speedy and reliable. Thanks TYGOF
John MCcoy February 28, 2016
If you are looking for a responsible and highly qualified insurance company that can take care of all your needs The Young Group of Fuquay is the one. You get great personal service from all that work there. I switched to them about 3 years ago and they saved my company RJR Grading and Hauling several hundreds of dollars on our workman’s comp. and general liability and our business auto. They are very quick to get you a quote. Thank you Young Group for taking care of RJR.
Janice Robbins February 28, 2016
The Young Group of Fuquay is the best insurance company/insurance employees I have EVER dealt with. My agent, Laura Baker, was very helpful and knowledgeable regarding car insurance for me. She took a lot of time via phone as well as email to give me all the possible information so I could make the best choice for coverage. Best part of all…she never made me feel pressured, never made me feel like I was becoming bothersome. Laura is pleasant, sweet, courteous, and bubbly. Her positive attitude is true and sincere. I have had; and continue to have great experiences with The Young Group of Fuquay!! I highly recommend this business for anyone’s insurance needs.
Melissa Wilson-Denton - A very happy customer!!! February 28, 2016
Thank you for your time and as usual The Young Group of Fuquay for their great service and friendship. We will refer you to all our friends that are interested in saving money and having a great Insurance Agent for all their needs! We have thoroughly enjoyed the relationship we have had with TYGOF over the years and hope to continue for many more. Thanks again.
Norm Leger and Family February 28, 2016
I have been very pleased with The Young Group – Sonya Carroll has always been helpful and understanding.
Barbara Kyles February 28, 2016